Return Policy

Refunds and Cancellations: 

At Helivue Design LLC, we value your satisfaction and strive to provide you with top-quality long-range fuel tanks and other products. To ensure transparency and fairness, please review our Returns and Cancellation Policy below:


  1. Auxiliary Fuel Tanks

Auxiliary fuel tanks are manufactured to order and therefore cannot be canceled or refunded once the order has been placed. We recommend carefully reviewing your order before finalizing it to ensure accuracy. 


  1. Standard Products

Cancellations are permitted for standard products within a reasonable timeframe from the date of purchase. A 20% cancellation and restocking fee will apply to canceled orders for standard products. This means you will receive an 80% refund of the product's purchase price.


  1. Returns for Shipped Items

If you have received your order and wish to return it, please follow these guidelines:

  1. Contact our team within 30 days of receiving the product to initiate the return process.
  2. You will be responsible for the return shipping costs.
  3. The item must be returned in its original, unused condition, with all accessories, manuals, and packaging included.

Returns will be processed for a refund once the following conditions are met:

  1. We receive confirmation of the returned item at our warehouse.
  2. Our team has had the opportunity to inspect the product for any damage or signs of use.

Refunds for returned items will be issued in the same form as the original payment method, minus any applicable restocking fees or shipping charges.


  1. Damaged or Defective Products

If you receive a damaged or defective product, please contact our team immediately. We will provide instructions on how to return the item or request photographic evidence for assessment.

We will either replace the damaged or defective item or provide a full refund, including any applicable shipping charges.


  1. Refund Processing Time

Please allow up to 10 business days for refunds to be processed after we have received and inspected the returned item.


  1. Contact Information

For cancellations, returns, or inquiries regarding our Returns and Cancellation Policy, please contact our team by submitting a contact form at helivuedesign@gmail.com


Note: Helivue Design LLC reserves the right to modify or update this Returns and Cancellation Policy at any time. Please check our website or contact our team for the most up-to-date information.


By making a purchase with Helivue Design LLC, you acknowledge and agree to abide by the terms and conditions outlined in this Returns and Cancellation Policy. Your satisfaction is important to us, and we are here to assist you with any questions or concerns you may have regarding your order.